Resources
Plain answers, written to be read on a bad day.
Short guides, checklists, and questions worth asking out loud. Read whatever is useful, ignore the rest, and call me when you would rather just talk it through.
Not finding your question?
Tell me what you are looking for and I will answer it directly — and if it turns out other people are asking the same thing, I will write it up and add it here.
If you only read one thing
What to gather before your first call
An afternoon of collecting turns a scattered first conversation into a productive one. It is the single most useful thing you can do before we talk.
You will find it in the library above, under Checklists.